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Frequently Asked Questions
What are the payment options here?
Safe and secure transactions are our number one priority, so we accept payments via PayPal, Visa, Master Card, American Express, Discovery.
Can I make changes to my order?
No, once the order is placed, you cannot make changes to it our team begins processing your order immediately after we receive it.
How can I contact you for any help?
You can contact our Customer Care Department at sales@7thangle.com
How do I know if my order has been placed?
After placing your order, you will receive an e-mail confirmation within a few minutes.
How do I look for order information after I’ve placed my order?
You will receive email updates with order details, location, and estimated delivery time. You can track your order that way.
Where do you ship?
We offer worldwide shipping, excluding military bases and P.O. boxes. We offer free shipping within the USA, Canada, and the UK. Contact us at sales@7thangle.com
Is your website secure?
Rest assured, our website is fully secured with SSL (Secure Socket Layer) encryption. It provides end-to-end encryption, a secure domain and stable checkout.
How long will my order take?
Your order delivery time depends on the shipping method you choose:
- Free Shipping: 10 to 12 business days
- Standard Shipping: 8 to 10 business days
- Expedited Shipping: 3 to 5 business days
What if there is a problem with the parcel I just received?
It is very unlikely to receive a problematic parcel, but if it ever happens, just email us, and our Customer Service Team will get on it immediately. Visit our return and exchange policy page for more information.
Can I cancel my order?
Yes, only if the order hasn’t been dispatched yet. You can’t cancel an order after it has been shipped. Refer to our Returns And Exchanges page for more information.
Do I have the option of exchanging the product with something else?
Yes, you will have to contact our customer service through email. They will tell you about the process.
Is the size chart the same for all products here?
Yes. The chart is designed to fit people of all sizes and shapes universally.
Can I get a custom size for my jacket/suit?
Yes, you can get your suit in a custom size (with a small additional charge). We do not offer custom sizes for jackets.
How much do you charge for custom sizes?
Getting the suit in your personalized size costs $60 extra.
Are Your Sizes In Inches Or Centimeters?
Our size guide uses both units to serve customers from all backgrounds better.
How will I receive my refund money if I return my order?
You will receive the refund through the original form of payment. Refunds are processed within 14 business days.
What courier service do you use?
We use FedEx, DHL, and UPS for shipping. You can connect with their team as well for more information.
Who pay the customs charges?
Customers are responsible for any customs duties or import taxes.