Some Conditions of Return/Exchange

Need to make a return? Simply contact us via email sales@7thangle.com and we’ll begin the return process for you. You have a 30-day window from the purchase date to return the product. Here’s what you need to do:

• Please attach pictures of the product and your order ID in your email for verification.
• The product must be returned in its original, unused condition.
• You will be responsible for the return shipping costs, except in cases where the error is on our part, in which case we will cover the shipping costs.

Exchange Policy

We want to ensure the best experience possible. While we’re not responsible for errors in size, color, or address, or damages incurred during delivery, we are here to assist if an issue arises. If your item arrives damaged, contact us immediately; our team will do our best to assist you. We truly appreciate your cooperation and support!

We understand that sizing issues may arise, so we offer an easy exchange policy:

• Exchanges for a different size are free of charge, but the customer is responsible for the shipping and handling costs.
• Handling and shipping costs for the exchange are the customer’s responsibility.
• Exchanges will not be processed for items ordered in a different color or size unless it’s a different size of the same product.

Return Policy

In case you experience issues with your jacket, such as defects, wrong size, color, or design, our return policy will apply:

• Contact us within 7 business days of receiving your item with details and a picture of the issue.
• Returns for custom orders are not accepted. Ensure you provide accurate details when placing custom orders.
• The customer is responsible for return shipping and handling costs based on the size and weight of the item.
• Products with removed tags are ineligible for return, exchange, or refund.
• Requests for returns, exchanges, or refunds made more than 24 hours after receipt of the item will not be accepted.

Refund Policy

• Once your return is received and inspected, we will notify you via email sales@7thangle.com about the approval or rejection of your refund.
• If approved, your refund will be processed to the original payment method within 14 business days. Additional time may be required for the refund to reflect, depending on your bank or credit card company.

Quality Control and Customer Assurance

Before shipping, our quality control team thoroughly inspects every product to ensure the correct size, color, material quality, and stitching. If you do encounter an issue:

• Contact us with a picture of the problem, and we will resolve it promptly.
• Custom orders and requests for different colors or sizes of the same product are not eligible for returns or exchanges.

Contact Information

Address: 414 W Bedford Ave, Clovis, CA 93611, United States

Email: sales@7thangle.com